Streamlining Expense Management
for Silk Contract Logistics
with Zoho Expense

Australia's leading logistics provider eliminates manual expense chaos — replacing paper-based processes with an automated, policy-compliant, and fully visible expense platform.

Silk Contract Logistics (SCL) is a leading Australian logistics company — proudly 100% Australian-owned and ASX listed. They provide integrated, port-to-door, landside logistics services to some of the world's biggest names, headquartered in Melbourne with facilities across all major Australian cities.

SCL encountered challenges in the manual handling of expenses, leading to inefficiencies, errors, and delays in their financial processes. FI Digital identified Zoho Expense as the ideal solution to streamline, automate, and bring full visibility to SCL's expense management.

Employees submit expenses in minutes using AI-powered receipt scanning — no manual data entry required.

Seamless Visa Corporate Card integration for automatic expense feed and real-time tracking.

Configurable multi-level approval hierarchy with email alerts to keep finance in control.

High-volume expense submissions handled with bulk upload tools, saving hours of manual work.

Automated policy compliance checks flag out-of-policy claims before they reach approvers.

Finance team gains full visibility into spending patterns, approvals, and reimbursement status via exportable reports.

87.5% Efficiency Increase

Expense management efficiency per employee increased by 87.5% within the first three months of going live.

Full Finance Visibility

Finance now has a complete overview of all submitted expenses, approvals, and reimbursement details in real time.

Seamless Card Integration

Visa Corporate Card transactions flow automatically into Zoho Expense, eliminating manual reconciliation.

Higher Employee Satisfaction

Faster reimbursements and a simpler submission process improved employee satisfaction scores across the business.